Brinks Home Security Systems

About Brinks

Brinks Home Security has been a leading and recognized name in home security for several decades. They are well known for having some of the quickest response times in the industry. As the Brinks brand has been around for many decades, the company has a strong reputation.

The company has been successful since merging with MONI and LiveWatch and offers several home security plans that are effective and affordable and won’t put a dent in your wallet. You will be happy to know that Brink offers basic equipment options and advanced home automation options, giving you ample security options to meet your needs and preferences. However, their security system must be professionally installed

Brinks Home Security takes pride in its patented and robust ASAPer security technology. It is a mobile platform that allows you to connect with your family or loved ones quickly and efficiently if there is an emergency. It is worth noting that Brinks Home Security was recognized by JD Power in 2019 as the best in customer satisfaction for two consecutive years for pre-installed home security systems.

Let’s take a close look at what Brinks Home Security has to offer, compare their various packages, and discuss the main pros and cons of their services.

Key Takeaways

• Brinks’ security plans are not the cheapest on the market, but their base plan is loaded with many features, such as mobile access and convenient home automation support.
• The company provides a 30-day return policy, a two-year equipment warranty, and a no-contract security option.
• Brinks Home Security sells Nest Secure equipment directly and even monitors it for you. So, if you have Nest equipment that you want to be monitored, they have options.

What does Brinks Offer?

Brinks Home Security provides a variety of high-tech security packages that offer reliable and robust protection for your home or business premises. They offer home alarms, glass break detectors, and burglar alarms for residences and commercial properties throughout the country.

Brinks also provides commercial services, such as video surveillance equipment, to businesses and companies nationwide.

As Brinks Home Security offers wireless and cellular security equipment, you do not need to worry about wires being cut and damaged or power going down. The best part is that a Brinks security system will continue working regardless of the cameras, sensors, and other smart devices or equipment you choose to include.

Brinks Home Security has a couple of extra features wrapped into its monitoring. This is important as it creates multiple fail safes in the case of an emergency.

Brinks Home Security Home Hub

You can use Brinks Home Security’s smart home hub, a mobile app with compatible devices, and professional monitoring to create a cohesive and effective home security system. The Brinks Home Security Home Hub is an excellent touchscreen device that acts as a centralized and reliable management tool for your entire security system. It allows you to easily arm and disarm your system, view notifications and alerts, and see the status of connected hardware.

Compatible with Z-Wave, Amazon Alexa, and other home automation devices, this Smart Home Hub includes a tabletop stand and wall mount. The device has a high-quality touch screen with a removable micro SD card slot for storage to meet your needs.

With amazing Z-Wave compatibility, you can have as many as eighty lights, six thermostats, six locks, six garage doors, and twenty-one miscellaneous Z-Wave devices.

Video Cloud Storage

You may decide to have security camera footage stored in the cloud. Brinks uses highly secure and stable cloud storage solutions.

This means that your data is safe from prying eyes. You can make the most of this feature to review old camera footage if you notice a theft, trespassing, or other issues a couple of days after it happens.

Panel Protection

This is another great feature. If someone tries to destroy or tamper with your security system control panel, rest assured that Crash & Smash Protection will automatically trigger or sound an alarm.

Live Video Streaming

You can link your doorbell and security cameras to your Brinks Home Security system and unlock live video streaming. This functionality is available through the Brinks Home Security mobile application and lets you see real-time streams from the security cameras in your home whenever you want.

Wireless Door Sensor

With Brinks Home Security’s high-tech motion sensors, you can quickly and easily detect unwanted movement or activity within your home.

Fully operational for up to 200 feet from the control panel, you may place several wireless sensors at multiple points of entry within your home. These sensors are lightweight and can be easily installed with adhesive tape. 

The battery can last up to five years. The detection radius of these sensors is 80 degrees with Proprietary S-Line signal encryption. The motion sensor is also pet-safe, which is especially helpful for households with pets.

Live Assistance

Brink offers a LiveVoice assist that lets you communicate with the monitoring center through the system’s control panel. You should know that LiveVoice acts as a lifeline between you and the company’s monitoring center if your alarm is triggered. Also, it gives you a simple and quick way to cancel false alarms.

Other Brinks Home Security Equipment

Brinks Home Security claims that users can add up to 119 different security or smart home devices, such as thermostats, which will connect with the control panel.

While you do not necessarily need to get all these devices from Brinks Home Security, the company certainly offers a ton of different smart devices, including:

• Keychain remote
• Window sensor
• Glass break sensor
• Flood sensor
• Garage door sensor
• Freeze sensor
• Smoke detector
• Carbon monoxide detector
• Video doorbell
• Indoor and outdoor cameras
• Smart lock
• Smart dimmer
• Smart switch
• Smart plug
• Backup battery pack
• Smart thermostat

Brinks Home Security also uses equipment and devices from other brands, such as their SkyBell doorbell or the reliable Qolsys IQ panel that functions as the heart of the Brinks Home system. The company has a variety of high-tech and smart equipment that’s available to customers as part of specific security packages and individually.

Benefits of choosing Brinks Home Security

Brinks Home Security has been providing quality alarm systems since 1994 and has grown and expanded to become one of the country’s premier providers of home security solutions. Brinks’ security systems bring customers many unique and affordable options, from smart devices to safes.

The company is committed and dedicated to helping its customers feel safe and secure at home with affordable and reliable security solutions that provide convenience as well as peace of mind.

1. Accessibility

Accessibility usually boils down to all the different ways you can access and use the Brinks Home Security System. Like any residential security system, the more points of accessibility, the more intuitive and user-friendly the system is to use. You can access most Brinks Home security systems in a couple of different ways.

Home Panel: Most security systems come with the Brinks Home Panel, making it simple to make adjustments, view the camera feed, or see notification history.

Keychain Fob: This is one of the optional accessories that allow you to arm or disarm your system using a remote on your keychain.

Mobile App Control: There’s app control through your smartphone.

2. 30-Day Return Policy

The company offers a no-hassle, 30-day return policy for security equipment, which is convenient. Many residential security system providers in the US do not offer any kind of return policy on equipment. Brinks Home Security’s policy can provide peace of mind to homeowners and customers who would like a trial run of the security system before fully committing.

3. Brinks Home Security App

Compatible with Android and iOS devices, such as tablets, the Brinks Home application allows you to control the home security system remotely. For example, you can manage your lights, door locks, security cameras, and even thermostats with ease through your mobile device(s).

4. Referral Program

The company offers you and a friend two free months of alarm monitoring whenever your friend signs up for the Brinks Home Security system and activates it.

5. Smart Integrations

Brinks Home Security systems also pair pretty well with other smart home devices for seamless integrations. Note that some of the common compatible interfaces include the following:

• Apple HomeKit
• Amazon Alexa
• Google Assistant
• Z Wave
• Kwikset
  

You should know that Z Wave is one of the most popular and reliable smart partners with the Brinks system. Also, many of the accessories and devices sold on the company’s website are Z Wave devices.

Compare Brinks Home Security Packages

With BRinks you’ll always get:

Around the Clock Monitoring

Premier Name in Home Security

Multiple Devices, One Home Hub

Privacy Without Compromise

Buy Now, Pay Later*

The Essential Package

1x Wireless Motion Sensor

1x Brinks IQ 2.0 Control Panel

2x Wireless Door/Window Sensors

Yard Sign and Stickers

Get a Quote

855-707-3746

The Complete Package

1x Wireless Motion Sensor

1x Brinks IQ 2.0 Control Panel

2x Wireless Door Sensors

1x SkyBell Slim Line Video Doorbell

Yard Sign and Stickers

Get a Quote

855-707-3746

The Ultimate Package

1x Wireless Motion Sensor

1x Brinks IQ 2.0 Control Panel

3x Wireless Door Sensors

1x SkyBell Slim Line Video Doorbell

1x Brinks Home Outdoor Camera

Yard Sign and Stickers

Get a Quote

855-707-3746

* Choose the finance option for the home security you want without breaking the bank.

While the Brinks security system provides a wide range of products and solutions, we can simplify it into three basic packages or plans. These are Essential, Complete, and Ultimate. The three packages include all you need to secure and protect your home and keep a close eye on it through full HD cameras.

Of course, you have the option of adding elements to any of these security packages, but any one of these three options is an excellent option if you are not exactly sure about what you need.

The company does not offer set prices or packages, and the price you can expect to pay will vary based on the features of your desired system as well as the level of monitoring you need.

Monthly Monitoring Fee

While there is no fixed price, you can find information on the Brinks blog that offers insight into how much you could pay. This will help you estimate and compare costs. For instance, monitoring can cost anywhere between $15 and $65 per month.

Professional Installation

Note that equipment and installation fees for a basic security system should cost about $300. However, it is worth noting that this can increase to $1500 or more if you choose a more advanced package. For instance, home automation and smart home security features will add to your cost.

The good news is that financing options are available, and all eligible clients can benefit from 0% APR interest on specific payment plans.

How Brinks compares to the competition

Brinks Home Security vs. ADT

ADT Home Security is one of the most popular providers of home security in the US. It is trusted by millions of Americans, and there’s a wide range of available equipment options as well as customizable packages to meet your needs and suit your budget.

When it comes to overall service and experience, ADT has extensive experience and expertise out of the lineup of security competitors. However, it is worth noting that Brinks outperformed ADT with respect to the JD Power score of customer satisfaction.

Both security companies boast an A+ rating from the BBB, which is reassuring. Also, keep in mind that both companies offer in-house monitoring, professional installation, and home automation.

You may want to check out ADT if you like having a theft guarantee and prefer a more affordable professional installation. On the other hand, we recommend Brinks Home if smart home features and customer service capabilities are important to you.

Brinks Home Security vs. Vivint

When compared to other home security systems, Vivint’s smart home features make it the easiest to use. And you can even have 2-way conversations via your security cameras – an option you will not get with Brinks. And that is not all; solar panels are also available on Vivint to offset energy use costs.

However, Brinks outperformed Vivint when it comes to its overall customer service with a perfect five out of five from JD Power. However, Vivint is better than Brinks when it comes to available contract options.

You should consider Vivint if you want to have your system for as long as four to five years or are particularly interested in full home technology. On the other hand, if you are looking for a more budget-friendly and flexible approach to smart home security with just three years of commitment, we believe Brinks Home Security is your best bet.

Smart Home Automation and Voice Control

Brinks Home Security packages use different smart sensors, cameras, gadgets, and wall panels in order to effectively protect your home or premises. Brinks Home Security boasts the following Z-Wave technology home automation tools and capabilities to make things simple:

• LiveVoice Assist
• Live video streaming
• Mobile app control
• Cloud video storage
• Smart door locks
• Doorbell camera
• Flood sensors

Basic home automation tools and smartphone control features are available on all Brinks alarm systems. You can also use Brinks’ control panel as a smart home hub in order to connect devices, such as Amazon Alexa or Google Assistant — allowing convenient control of your home security features using your voice.

While the top-level Smart Security Ultimate package features extra door sensors, an outdoor camera, a motion detector, and a doorbell camera, you have the option to add more sensors and home automation tools to meet your needs.

Brinks Home Security Mobile App

The Brinks Home Security application is available for free for both iOS and Android devices. One thing you will like about the Brinks Home Security application is that it lets you see and manage the status of every connected security device. And that is not all; you can easily view live video streams from your doorbell or security cameras.

The Brinks mobile app is very user-friendly and intuitive and makes it simple to control various aspects of your system directly from your phone.

Using your 2-way voice doorbell camera, you can see what is happening around your home or residential property, and also use the application to talk through the security camera to your family members or other visitors.

The app also pairs well with different smartphone devices, such as smart thermostats, smart locks, cameras, and garage door sensors.

Mobile Alerts and Custom Notifications

The mobile app provides real-time push, text, and email notifications for emergencies like a break-in and equipment failures. Also, you can set up custom notifications for specific events, such as leaving your garage door open or when your children get home from school.

Customer Service

There is no doubt that customer service is an important part of the success of any home security or alarm system, whether it is professionally backed or DIY. For the most part, many customers see Brinks Home Security as a good balance between affordability and quality. Most recent Brinks Home reviews are positive, which is encouraging. This is especially true regarding the representatives who help users install or troubleshoot their systems.

Brinks Home Security was also rated Best Home Security in a satisfaction research study from JD Power and Associates. The company has an A+ rating from the Better Business Bureau. There are also some mixed reviews from customer ratings on Trustpilot, BBB, and Consumer Affairs. Note that the worst comments reported long hold times on the telephone, faulty equipment, and confusing contracts. On the other hand, the best comments spoke of helpful and friendly customer reps and supportive service.

Who should choose Brinks Home Security?

With its professional monitoring, reasonable security features, voice assistance, and smart home integrations, Bricks is a solid option for a home security system. If you want to skimp on installation, Brinks Home Security is one of the few security companies in the US that will save you money with an easy and hassle-free DIY installation model.

While it is not the most cost-effective system, you will sleep soundly knowing the monitoring service is so reliable and extensive.

Before locking into a 3-year contract for monitoring services, remember that not all other security companies require contracts. However, you can take advantage of Brinks Home Security’s 30-day free trial period and get a full refund if you are not happy with the system.

Frequently Asked Questions (FAQs)